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Will my data be shared with the seller?

If you are a buyer


If you do not have an active selling feature, you have the 'buyer' status in our system. This means that sellers can only see your name and the date of joining Merkandi. To allow them to view your data, you must first agree to it. You can do it in the section My Data -> Consents -> I agree to share my contact details. After selecting this option and confirming it, the data will be displayed to the sellers in the messaging module of the user dashboard. By default, this option is inactive because it is you who decides whether you want to share your data or not.
The expressed consent can be withdrawn at any time, which will immediately hide your data.

Data presented after consent:

  • First name and last name
  • Phone number
  • Address data

Your email address will be under no circumstances presented.

Important notes:

  • It is not possible to select the data to be presented. After consent, all data listed above will be displayed.
  • It is not possible to select sellers to whom your data will be revealed. Consent to sharing data is global and applies to all conversations.
  • Both consent and withdrawal of consent are retroactive. This means that in both cases the data will be shared or hidden in all previous conversations.
  • The data is available only in the module of messages exchanged with sellers. They are not available in any other publicly available database, and the sellers with whom you have not been in touch can under no circumstances see your data.

If you are a seller

If you have the seller's feature active, your data will always be presented at every message exchanged with another user. The consent to share data is necessary in order to activate your selling feature. This is a data set that is also available in your warehouse profile. It does not matter if it is the customer who has contacted you or if it is you who are contacting another wholesaler to cooperate or buy goods. It is not possible to hide these data. If you do not agree to share them, the only option is to deactivate your seller's options, which means that you cannot sell or display your products at Merkandi.

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